Privacy Policy for SMS & Data Collection
At All Weather Seal, your privacy is a top priority. This policy explains how we collect, use, and protect your information—including when you choose to receive SMS (text) messages from us.
1. Information We Collect
When you interact with our website, request services, or sign up for SMS messages, we may collect:
- Name
- Email address
- Phone number (mobile or landline)
- Communication preferences
- IP address and browser/device information
- SMS opt-in status and consent timestamp
We also collect interaction data for SMS messages (e.g., delivery status, replies, STOP/HELP requests).
2. How We Use Your Information
We use your information to:
- Respond to inquiries or service requests
- Provide project updates, appointment confirmations, and service notifications
- Send promotional offers (only if you’ve opted in)
- Improve website performance and user experience
- Maintain compliance with carrier and regulatory guidelines
We do not sell or rent your information to third parties for marketing purposes.
3. SMS Consent (One-to-One Requirement)
You will only receive SMS messages from us if you:
- Explicitly opt in through a form, checkbox, or keyword
- Provide written or digital consent (as required by the TCPA)
Phone number fields are not required unless essential for delivering a requested service. Consent is never tied to the purchase of goods or services.
Example Opt-In Disclosure (Used Across Our Forms):
“By checking this box, you agree to receive SMS messages from All Weather Seal of West Michigan. Message frequency may vary. Msg & Data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy [link] and Terms & Conditions [link].”
4. Message Frequency & Data Rates
Message frequency depends on your engagement and requested services but typically does not exceed 3–5 messages per day unless triggered by appointment or service-related events.
Standard message and data rates may apply, based on your carrier and mobile plan.
5. Opt-Out & Help Instructions
You can opt out of SMS communications at any time by texting:
- STOP – To stop receiving all SMS messages
- HELP – To receive customer service information
You may also contact us directly at:
(800) 621-2828
info@allweatherseal.com
6. Data Sharing & Disclosure
We do not share your personal or mobile information with third parties for marketing or promotional purposes.
Your information may be shared with:
- Trusted service providers who help us send SMS messages (e.g., carriers, messaging platforms)
- Legal or regulatory authorities when required by law
All third parties are bound by confidentiality agreements and data protection standards.
7. Security of Your Information
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.
8. Record-Keeping & Proof of Consent
We maintain complete records of your:
- SMS opt-in status
- Timestamp and method of consent
- Message delivery and interaction logs
These records are securely stored in compliance with TCPA and A2P 10DLC guidelines.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this policy or your data, please contact:
All-Weather Seal
4258 Saginaw St
Burton, MI 48529
